Submit a Request for Assistance
Ask us a question, and we'll get back to you as soon as possible. Regular support hours are 9-5 EST, Monday through Friday. Please be patient if you're sending a request over the weekend.
If you are contacting us because you need to re-download your product
You can now access all of your purchases in our store at www.gettotallyrad.com/cart. Login with the email you used to purchase your product, and head to the Order History section to download anything you've purchased in the past.