Stuff People Ask Us A Lot.

Click on a question to learn more!

What are the system requirements?

The Totally Rad Actions require Photoshop CS2 or later to run properly. Not 7.0. Not CS. Not Paintshop, or Elements. ONLY Photoshop CS2 or later. They work great with CS3, and work equally well on the Mac and PC platforms. If your computer is old, some of the actions in TRA2 - The Revenge will run slowly. But they’re worth the wait!

Do I need to be a Photoshop whiz?

To get the most out of the actions, you’ll need a working knowledge of layers and layer masks. To get a feeling for whether your skills will be enough to use all the actions, check out the video tutorial on Layers and Layer masks. If that stuff makes sense to you, you’re probably good to go!

Do you have a list of the actions?

We have a limited number of actions listed in the samples section of the site because some actions don’t lend themselves to before / after type web previews. You can get a complete list of all the actions in the set, along with what they do, in "manuals" section of the forums (link at the top right).

Help! Something's wrong!

There are a lot of great resources to help you fix any problems you might have, and to get the most out of your actions. The video tutorials and the forum are both great places to start for common questions, and often you can figure out what’s wrong before you could even type out an email. But if your problem isn’t resolved by the resources on this site, by all means call or email, and we’ll make it right. Anything less than 100% of our customers being 100% satisfied is unacceptable to us. We’ll make it right!

Will they work on my images?

The actions will work on any photo that Photoshop can open. They are optimized for 8-bit images in RGB color mode. Certain functions won’t work on grayscale, CMYK, or 16-bit images. Most of them are also optimized for high-res images (over 3 megapixels, for instance). So your TIFF, PSD, JPEG, etc files will work fine. Scanned film works fine, too. And the actions don’t care whether your images are from a Nikon, Canon, Kodak, Fuji, Lomo, Polaroid, or whatever.

How easy are they to use?

MOST of the actions will do their thing with just a single click. In other words, you run the action, and you’re done. Some of them require some manipulation of layer masks to do anything at all. It’s a simple process, and is detailed in the included manual, as well as the tutorials.

Can I use 'em on multiple computers?

Each purchase entitles you to use the actions on as many computers as you like within one business or studio. So sharing with your employees is cool. Sharing with your friends isn’t.

What if I don't like them?

In the unlikely event that you buy the actions and don’t like them, we’ll give you your money back. Pretty simple, eh?

Do the actions flatten the image?

MOST of the actions will create a new layer or set of layers with the result of the operation. This is to allow maximum flexibility in how you mix and match different actions to achieve the desired effect. A couple of the actions will flatten the document, or operate on the background layer, but wherever possible, the actions create a new layer or layer set. We want to give you as much control as possible.

Can I get em on CD?

The actions are currently only available via internet download. The file is small, and should download quickly (even if you’re on dial-up). You can feel free to make as many copies as you like on whatever media you like for backup purposes, and in fact, we highly recommend you do so.

When will you have some new actions?

We’re constantly working to balance creating new goodies and making sure our customers are having the best possible experience with their product. Sign up for our mailing list to be informed when we have something new!

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